Frequently Asked Questions
Everything you need to know about our natural bee-based skincare.
Are your products 100% natural?
Yes, all Ultra Bee Health products are formulated with 100% natural ingredients, focusing on the healing properties of high-quality beeswax, honey, and essential oils.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.
What is your return policy?
We offer a 30-day return policy on all unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.
Are your products safe for sensitive skin?
Our products are designed with sensitive skin in mind, using gentle, non-toxic ingredients. However, we always recommend performing a patch test before full application.
Do you test your products on animals?
No, Ultra Bee Health is strictly cruelty-free. We never test our products or ingredients on animals, and we ensure our beeswax is harvested ethically.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.